Discreet Packaging
Your privacy is non-negotiable for us at LeLuv. We ship all vacuum pumps for men in nondescript boxes/envelopes that do not give any indications as to their contents. Shipping labels also read “Kodi Distributing LLC” to respect your privacy.
Have a specific request or question? Please contact us at customerservice@leluv.com.
Learn more about our packaging and shipping methods here.
90-Day Money-Back Guarantee
If, for any reason, your order doesn’t meet your expectations, please let us know. Our research and development team works hard, and we stand behind our products with a 100% Money Back Guarantee. If you’re not completely satisfied, return your purchase within 90 days for a full refund - no questions asked!
In the rare case that an item is damaged or stops working within 90 days of your purchase, please reach out to our support team and provide the item number. We’ll happily provide you with a replacement.
You will need to pay for shipping the item back to us for a full refund. We require item returns so our warranty and quality control teams can address what went wrong and improve our future offerings. Due to the nature of our products, any returned items (used or not) are destroyed after being returned.
We Build What We Believe In
We know what men experience, because we’ve known the same frustrations. We understand looking for something better and being disappointed. So we made tools we could trust for with our thorough development process. LeLuv products are designed, tested, and refined for long term results, not shortcuts. For reliable performance and innate readiness, you deserve tools that deliver. We do the work, we get it right, and you get the improvement you’ve worked for.
Privacy Notice
We take privacy practices seriously to protect our customers. Whatever personal information we collect from our customers, we will clearly indicate how and where it will be used. Learn more about our privacy policy here.
